Customer Testimonials
We believe that customer reports form an important part of the trust building that is involved with business. As such all testimonials are guaranteed as genuine and we hope that you feel you can rely on them for reassurance. This is only a small selection of the recent letters of commendation we have received. If you feel we have surpassed your expectations then tell us and other customers. Equally if you feel we could improve in some way then please do tell us. We have been established since 1858 so feel we have a formula which works, but at the same time value what you have to say.
Further to the above mentioned invoice number, I purchased a Stihl brush cutter from yourselves approximately 18 months ago and due to myself fiddling with the mixture control, I had a problem with the machine that was temporarily repaired by a local company. Ever since then it has been back and froe to the same place for them to try and resolve one problem or another and quite frankly, these people have been useless. I recently delivered the machine to your works. I picked the machine up on Tuesday and would just like to thank the person concerned who repaired the machine and the most excellent way in which he dealt with it all the way through. Although it is quite a distance for me to travel, I can absolutely assure you that no one else will ever touch this machine again other than the experts at George Carr & Sons.
Just a note to thank you and your company for the generous offer of prizes for our end of year achievement evening. The event was very successful and the prizes were greatly appreciated by my students. Wishing you well for the summer.
Mr Palfrey
I must thank you for your excellent customer service, but since I am seldom in your part of Bristol, in deed in Bristol at all, I am enclosing £1 in first class stamps in settlement of the attached agreement. My conscience is now clear! Many thanks once again.
Mr Lippice
I am writing to express my appreciation for the exceptional service which was offered in exchanging my existing Honda mower to a driven roller model, and then converting this by switching the key start mechanism to the replacement machine. I was most impressed with the helpful attitude of your staff, which has now provided me with a mower which fully meets my expectations. Needless to say, I shall have no hesitation in recommending your firm to anyone requiring garden machinery.
Mr Thomas
I am writing this email to thank you for the incredible service I have received from your company. I ordered a Stihl chainsaw via your web site yesterday afternoon and it arrived at 11:15am this morning. I wish more suppliers provided this sort of service.
Mr P Thorsen
I would just like to say thank you for a superb surprise Christmas morning... the MS210 was a complete surprise and most appreciated...Also a big thanks you for all the help and support to my wife, in the actual choice of this said saw, you could have so easily sold her something that you wanted to, rather than the saw for the job. Many thanks once again.
Mr P Bullen
Just to say thanks for a great and prompt service. It is refreshing to know that companies such as yourself can offer better deals than most of the so called "larger" arb suppliers that are available. Next time I have a purchase your site will be one of the first on my list to view to see what is on offer.
Mr T Routen